Unlike what happens in other national sectors, it operates in a complex ecosystem due to the pressure of rising costs and widely adjusted margins. This implies that the companies in the sector are always in constant review of their operations. Furthermore, currently, the Spanish aeronautical sector experienced a critical moment because it did not work for the support of the Public Administration as a consequence of the economic crisis and the severely slow recovery.
More than 80% of the companies have a strong increase in costs, coupled with a significant loss of market quota, if they do not achieve a transformation that allows them to consolidate the operational excellence and sustainability of the business.
In addition to needing the participation of the public administrations, the industry and the research organizations, it is time not to waste time in an environment where the competitors are advancing very quickly and in which the decisions made by the aeronautical sector will have a high incidence in the industrial future of our country.
Our experience in the aeronautical sector provides the knowledge and skills necessary to create thousands of radical operations that have repercussions on the reliability of operations as well as a clear impact on the increase in efficiency, on the increase in competitiveness and on the maximization of the margins.
The client is an aircraft maintenance service company, performing a variety of services such as maintenance, repair and overhaul. They have seven production lines for large revisions and two hangars dedicated to painting and labeling work. Our client has more than 1,000 employees and an operating budget of €110M.
Productivity and tourn around time (TAT) indicators are far from industry standards. Operating results are also far from competitive compared to other aeronautical maintenance centers.
Our client also presents some organizational inefficiencies both in production areas and in and support areas, wich make it difficult to transform towards a more competitive model.
The challenge presented to DOT is to transform the operating model, towards one more efficient incorporating a lean manufacturing approach.
The first phase of the project was focused on detecting opportunities for improvement through workshops, involving the greatest number of people in the design of the solution.
The implementation of the new operating model was done in the Airbus A340 production line, and involved the production and support teams, as well as the workshop and engineering areas.
The solution implemented included: organizational improvements, optimization of key processes, an increase in the control and visibility of operations, and follow up actions to ensure a proper change management.